Anonim
automatic e-mail for unpaid invoices
Hello,
is it possible to send from the system a reminder to pay an outstanding invoice?
Thanks
Matteo
Réponse principale
Justine
11/10/2016 10:36
Hello Matteo,
Yes it is possible. You can either send manually a reminder by email from a particular document, or set up automatic reminders from your account settings. You can read our explanations (in French) here: http://aide.vosfactures.fr/1191005-Relance-en-cas-de-facture-s-impay-e-s- (especially the paragraph "Relance automatique").
Below is the summary in english:
If you want to send your clients unpaid invoice reminders in a specific timeframe, go to Settings > Account settings > Invoice sending > Automatic reminders settings. You may select one of available timeframes or enter your own. NOTE: Reminders will be sent for invoices with a status other than Paid or Rejected.
Regards.