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automatic e-mail for unpaid invoices question Résolu

Hello,
is it possible to send from the system a reminder to pay an outstanding invoice?
Thanks
Matteo

Anonyme 10 octobre 2016 18:13:01
Réponse:

Hello Matteo, 

Yes it is possible. You can either send manually a reminder by email from a particular document, or set up automatic reminders from your account settings. You can read our explanations (in French) here: http://aide.vosfactures.fr/1191005-Relance-en-cas-de-facture-s-impay-e-s- (especially the paragraph "Relance automatique"). 
Below is the summary in english: 
If you want to send your clients unpaid invoice reminders in a specific timeframe, go to Settings > Account settings > Invoice sending > Automatic reminders settings. You may select one of available timeframes or enter your own. NOTE: Reminders will be sent for invoices with a status other than Paid or Rejected. 

Regards. 

Commentaires

Justine
Justine
Réponse:   Hello Matteo, 

Yes it is possible. You can either send manually a reminder by email from a particular document, or set up automatic reminders from your account settings. You can read our explanations (in French) here: http://aide.vosfactures.fr/1191005-Relance-en-cas-de-facture-s-impay-e-s- (especially the paragraph "Relance automatique"). 
Below is the summary in english: 
If you want to send your clients unpaid invoice reminders in a specific timeframe, go to Settings > Account settings > Invoice sending > Automatic reminders settings. You may select one of available timeframes or enter your own. NOTE: Reminders will be sent for invoices with a status other than Paid or Rejected. 

Regards. 


11 octobre 2016 10:36:02


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